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Accessibility

BrowseAloud

Listen to this website with BrowseAloud Plus Whether you are using a Smartphone, Tablet, PC or Mac, BrowseAloud Plus will provide the speech and reading support tools you require for free. What is BrowseAloud Plus? BrowseAloud Plus reads website content out loud using the most natural and engaging voice to transform your online reading experience. New features include: Translator, Simplifier, Screen Masking for Touch Screens and the ability to personalize the settings to suit individual needs and preferences.

Other features include:
  • Dual-Color Highlighting
  • MP3 Maker
  • Secure Site Reading
  • Text Magnification
  • Screen Masking
  • PDF Reading
  • Translator
  • Pronunciation Modifier
  • International Languages

More than 7,000 websites use BrowseAloud, so once you have it on your device you can listen to all of these websites too. For more information, please visit www.browsealoud.com

Who does BrowseAloud Plus help? BrowseAloud Plus helps website visitors who require online reading support and those who simply prefer to listen to information instead of reading it. Those with print disabilities, such as dyslexia or mild visual impairments, and those with English as a second language find BrowseAloud Plus particularly useful.

How do I get BrowseAloud Plus? Click on the BrowseAloud Panel that appears on the homepage of this website to launch the BrowseAloud Plus toolbar then simply click any text to hear it read aloud.

Support with using BrowseAloud Plus A full range of support services are provided for BrowseAloud Plus: Web: www.browsealoud.com/support
E-Mail: support@browsealoud.com
Tel: (888) 248-4947

Visiting Library Service

Through our Visiting Library Service, Guelph Public Library provides complimentary delivery of library materials to people who are unable to visit the library in person due to a physical or visual disability, or long-term illness. Home delivery service is available to library members with a current Guelph Public Library card.

Popular print materials, large print, audiobooks, DVDs and music CDs will be selected at the client's request by our Visiting Library Service Coordinator.

These materials can be delivered and returned by a library volunteer, or sent to a convenient branch or Bookmobile stop for a family member to pick-up. A volunteer will be provided by the coordinator upon request.

For further information regarding this service, please contact the Information Department, 519-824-6220. The Visiting Library Service application form may be filled out and returned to any library location.

Alternative Formats

The Guelph Public Library provides a variety of accessible formats and adaptive technology.

For those who require larger print within the library, we have an in-house magnifier for print books, and adjustable larger fonts on our computer catalogue terminals.

The library also offers audiobooks in various formats for library members who wish to listen to books. Available formats include our Playaways, prerecorded audio players containing unabridged audiobooks. Each library location also offers fiction and non-ficton collections of books on CD.

If you are visually impaired and the Guelph Public Library does not own the audiobook you would like to read, we can get it for you from another library through our Interlibrary Loan service. Please ask the Information Department for details, or contact our Interlibrary Loan Department.

Digital audiobooks are also available to download to your computer or device. Instruction is available for anyone who wishes to learn how to download digital audiobooks and/or eBooks to their own device from our collection of free downloadable books. Contact the Information Department for information about instructional sessions.

Kobo Readers can be borrowed with preloaded ebooks in a variety of genres suitable for every reading interest. Both fiction and non-fiction titles are available. Several dozen books can be carried home weighing less than a pound.

Sony eReaders can also be borrowed. These eReaders are not currently loaded with eBooks and users can pick their own titles via GPL's OverDrive catalogue. Please speak to our Information Staff for more details.

The Guelph Public Library has partnered with the Canadian National Institute for the Blind (CNIB) to offer a deposit collection of DAISY MP3 format audiobooks restricted to visually impaired library members. Please contact Extension Services at gduffin@library.guelph.on.ca for further information about this collection.

Bookmobile

Possibly our most high-profile delivery system is the Bookmobile, beloved by Children, New Canadians and Seniors. The Bookmobile's many stops throughout the City of Guelph, including daycare centres and seniors residences, offers those who may not be able to come to the library access to all of our services and collections.

Feedback process

Feedback from Customers are welcomed and encouraged.

  • All library locations feature suggestion boxes where customers can deposit suggestions for improvements to services.
  • Feedback is also solicited via the "contact us" section
  • Suggestions submitted via the mail should be addressed to:
    Chief Librarian
    Guelph Public Library
    100 Norfolk Street
    Guelph, ON N1H 4J6

Documents required by The Accessibility Standards for Customer Service - Customer Service Standard are available upon request to the Human Resources Department.


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